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Soil investigation and remediation

Privacy Policy

Basic information on data protection

Responsible LITOCLEAN, S.L.
Purpose We use your data, among other purposes, to manage the contracting of products and services, answer your queries, as well as to, where appropriate, send you personalized communications.
Legitimacy

The legitimacy for the processing of your data lies mainly, in the provision of your express consent.
Recipients ecipientsYour data will be processed by other Group companies and third party partners working with us, whether they are located inside or outside the European Union.
Derechos Tiene derecho a acceder, rectificar, suprimir, oponerse, limitar y solicitar la portabilidad de sus datos personales.
Additional information

Additional detailed information about how we handle your personal data and the rights you have can be found in the full text of the Privacy Policy below, as well as the Cookie Policy..

Additional information about data protection

LITOCLEAN, S.L. (hereinafter, “the Company”) undertakes, as the Controller of the processing of your personal data, to adopt at all times the necessary technical and organizational measures in order to ensure that the processing of your data is in accordance with the provisions of Regulation (EU) 2016/679 (hereinafter, “GDPR”) and Organic Law 3/2018.

The Company treats your personal data in a lawful and fair manner, ensuring that they receive adequate protection and are not subject to misuse. Likewise, the Company’s will is to be transparent in the management of the personal data of its customers and users, making available to them all the necessary information about the collection and processing of their data.

The purpose of the Privacy Policy is to inform you about who will process your personal data, why we collect this data, how long we will keep the collected data, to whom we will pass it on and what your rights are in this area.

By providing us with your personal information and using our Website, we understand that you have read and understood the information on personal data protection set out in this Privacy Policy and in the Cookies Policy.

  1. Who is responsible for the processing of your data?

The Responsible for the processing of your personal data is:

Company name: LITOCLEAN, S.L.

N.I.F: B-61993291

Phone: +34 933 667 535

Mailing adress: Carrer de Numància, 36, 08029.Barcelona

Email: litoclean@litoclean.es

2. For what purpose do we process your personal data?

Depending on the products, services or functionalities requested by customers and users, the Company will need to deal with some data or others, which, in general, will be the following:

  • Identification and contact data: name, surname, contact telephone number, date of birth, postal address, e-mail address and ID card number, among others;
  • Data associated with the execution of a sales or service contract with the Company: identification and contact data, information;
  • Automatically collected data: when interacting with our Website certain navigation data is automatically collected. This information is collected through cookies, whose regulation is detailed in the Company’s Cookie Policy;

The information we may automatically collect relates to your use of our Web Site and the devices you use to access and interact with our Web Site. Some of the data we collect are: the IP address of the device you are using, the browser software you are using, your operating system, the date and time you access the Website, the Internet address of the website through which you accessed our Website, geolocation data, information about the pages visited by the user within the Website and the time spent browsing each page;

  • Data about your personal tastes and preferences..

The personal data collected are processed for the following purposes:

  • Inquiries and requests for proposals, (RFP) sent through the contact form provided for this purpose.
  • Quality analysis: to conduct surveys on customer and user satisfaction regarding the quality of the products and services offered by the Company;
  • Advertising and marketing actions: mainly includes personalizing the services we offer and making recommendations based on your interaction with the Company through its website (e.g., based on your purchase and browsing history). In case you give us your consent, your personal data will be used to periodically send you information about new products that may be of interest to you and to offer you promotions;
  • Web Improve the user’s experience on the Website: perform analytical and statistical studies on how users browse the Company’s Website.

3. What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data depends on the purpose for which we process it, as detailed below:

  • Consultations and requests for proposals, (RFP) sent through the contact form provided for this purpose: the legitimacy of the treatment lies in the express consent by accepting the privacy policy of the form.
  • Quality analysis. The legitimacy of the processing of your data lies in the legitimate interest of the Company to analyze the degree of satisfaction of customers and users, in order to be able to offer products and services of the highest quality;
  • Advertising and marketing actions. The legal basis for processing your data for advertising and marketing purposes is the consent you give us to send you commercial communications (which may be personalized) and the legitimate interest of the Company to send you communications similar to those services or products contracted in the past or for which you have shown interest.

Remember that, if you have given us your consent to process your data for any purpose, you have the right to withdraw it at any time.

  • Improve the user experience on the Website. The legitimacy of the processing of your data lies in the legitimate interest of the Company to know the degree of user satisfaction and take appropriate corrective measures to improve the quality of our services.

4. How long will we keep your data?

Your personal data will be duly kept for the time necessary to be used for the purpose for which they were collected.

Personal data will be stored, using appropriate security measures to ensure their accuracy and integrity, for as long as their processing is necessary for the purpose for which they were collected or as long as you do not exercise your right to erasure or restriction of processing.

In such cases, we will keep your personal information blocked, without any processing, for the periods provided by law to meet any liabilities and to be able to prove compliance with our legal and contractual obligations. Subsequently, the Company will definitively delete your personal data.

5. With whom may we share your data?

Your personal data will be processed by members of the Company who act on behalf of the organization and in relation to whom appropriate contracts have been concluded, which contain specific obligations of confidentiality and diligent management of personal data in accordance with the legislation in this area.

In certain cases, in order to fulfill the purposes set forth in this Privacy Policy, the Company needs to share your personal data with other Group companies and with the following third parties:

  • Financial entities;
  • technology and analytics service providers;
  • Suppliers and partners of logistics, transport and delivery services, and/or establishments collaborating with them..;
  • Proveedores y socios de servicios de logística, transporte y entrega, y/o establecimientos que colaboran con ellos..;
  • Suppliers and partners of services related to marketing and advertising;
  • Public authorities and agencies to: comply with a court order, subpoena or investigation, or for any other reason required by law; address potential liabilities arising from the processing of personal data; prevent unlawful uses of our Website or violations of our Website policies; address third party claims; contribute to the prevention and investigation of suspected fraud, among others.

These third party collaborators only have access to the personal information necessary to perform the corresponding services and are required not to use it for any purpose other than the one requested. The Company also requires the same level of protection and confidentiality from these third parties that we apply in the management of your personal information. All of them are also subject to the obligations set forth in their respective data processing agreements with the Company.

6. What are your rights?

You are entitled to exercise the following rights in relation to the processing of your personal data:

  • Acces (art. 15 RGPD): allows you to obtain certain information about the purposes for which your data are being processed, the recipients to whom they are communicated or the categories of data being processed, among others.
  • Rectification (art. 16 RGPD): allows you to contact the Data Controller to modify any inaccurate personal data and to complete any incomplete data.
  • Supresión (art. 17 RGPD): permite solicitar la supresión, sin dilación indebida, de sus datos personales que estén siendo tratados por el Responsable, en los siguientes casos:
    • the Data Controller no longer needs the data for the purposes for which they were originally collected;
    • the processing of the data is based on your consent and you decide to withdraw your consent, provided that there are no other processing operations based on a legitimate basis other than consent;
    • object to the processing of their data and the interests of the Data Controller do not prevail, provided that there are no other processing operations that do not admit opposition;
    • the personal data have been unlawfully processed;
    • the personal data must be deleted by legal obligation;
    • the data have been obtained in the context of the provision of information society services.

  • Limitation of processing : (art. 18 RGPD): allows you to obtain from the Data Controller the limitation of the processing of your data when one of the following conditions is met:
    • when you contest the accuracy of your personal data, for a period of time that allows the Controller to verify the accuracy of the data;
    • the processing is unlawful and you object to the deletion of your personal data and request instead the limitation of their use;
    • the Controller no longer needs your personal data for the purposes of the processing, but you need them for the formulation, exercise or defense of claims;
    • you have objected to the processing, while it is being verified whether the legitimate reasons of the Controller prevail over yours.

  • Portability(art. 20 RGPD): allows you to receive your personal data or have it sent to a third party, in a structured, commonly used and machine-readable format, provided that the following conditions are met cumulatively:
    • when the Data Controller’s legitimacy for the processing of your data is the provision of your consent or the performance of a contractual relationship;
    • that the data processing is carried out by automated means.

  • Opposition (art. 21 RGPD): allows you to object to the processing of your data by the Controller. However, you can only exercise this right against processing operations protected by the legitimate basis of a public interest or a legitimate interest of the Controller.
  • Opposition to automated processing (art. 22 RGPD): allows you not to be subject to decisions based solely on automated processing of your data, including profiling, that produce legal effects on you or significantly affect you in a similar way.

6.1. How can I exercise my rights?

In order to exercise your data protection rights, the Company makes the following means available to you:

  • By means of a written and signed request addressed to the Company (Carrer de Numància, 36, 08029 Barcelona), indicating the reason for the request and the right you wish to exercise, and attaching a photocopy of your ID card or equivalent document proving the identity of the applicant;
  • By sending the completed and signed form, enclosing a photocopy of the ID card or equivalent document that proves the identity of the applicant, to the following e-mail address: litoclean@litoclean.es.

The forms for exercising the various rights are provided below:

Likewise, you have the right to address any claim derived from the processing of your personal data to the corresponding data protection supervisory authority: the Spanish Data Protection Agency (Agencia Española de Protección de Datos). (Claim Submission Form).